Bring Every Customer Conversation
Into One Intelligent Workspace
Manage messages across your connected channels, help your team reply faster, and deliver consistent support using answers grounded in your approved business information.
Live channels
Features Tailored for Unified Support
From official API connectivity to advanced n8n workflow integrations and AI draft suggestion, Onedesk Pro is built to eliminate support bottlenecks.
Unified Channel Inbox
Consolidate WhatsApp Business, Instagram DM, Facebook Messenger, and Web Live Chat into a single, unified team inbox.
Source-Based Suggestions
Help your team reply faster with drafts generated directly from your approved business content and policies.
Team Collaboration
Assign conversations, set clear ownership, and collaborate on replies in shared workspaces.
Custom Workflows
Set rules to automate routing, tag incoming chats, and handle repetitive customer questions instantly.
Human-in-the-Loop Control
Automated replies can hand off to a human agent whenever the question needs a person or the customer asks for one.
Performance Reporting
Analyze response times, conversation volumes, CSAT, and team performance with interactive dashboards.
Security-First Platform Architecture
TLS in transit; WhatsApp, Instagram, and Facebook channel access tokens are encrypted at rest with AES-256-GCM before storage. Conversation content encryption at rest is not claimed on this site. Ask our team for detailed security, privacy, compliance, and custom data-handling documentation.
Talk to Onedesk Pro — on this site
This is the real web chat assistant powered by our product SDK, styled to match the marketing site. Ask about plans, channels, or how the workspace works.
Onedesk Pro Assistant
Connecting…
Start a conversation. Replies come from the live Onedesk Pro assistant — not a scripted simulation.
How It Works
A three-step walkthrough of the real product path: connect live channels, add approved knowledge, then let the assistant reply with human handoff when needed. This is onboarding guidance—not a customer case study.
Our customer engineering team is here to assist you at every step, ensuring a smooth, secure connection of your communication lines.
Connect Channels
Connect WhatsApp Business, Instagram DM, Facebook Messenger, and Web Live Chat in one central space for all customer touchpoints.
Key Deliverables & Specifications
Start free. Scale when you are ready.
Every Onedesk Pro workspace starts on the Free plan. Subscriptions are billed per workspace, with clear limits on channels, team members, AI usage, and knowledge base content.
Free
Best for individuals and small teams getting started with multi-channel customer communication, knowledge-base-powered drafts, and human-in-the-loop AI.
- Up to 5 workspaces on your account
- 3 connected channels per workspace
- 3 workspace members per workspace (owner included)
- 100 AI credits per month per workspace
- 1 AI agent per workspace
- 1 knowledge base directory with 3 uploads and 3 webpage fetches
Free means the Onedesk Pro subscription price is $0. Third-party channel charges still apply. WhatsApp messages are billed by Meta per delivered message; we add no markup. Meta WhatsApp pricing.
Account limit
Your account
Workspaces you can create
Each workspace receives the Free plan automatically.
Channels & team
- Connected channels3
- Workspace members3
AI
- AI credits100 / month
- AI agents1
Knowledge base
- Knowledge base directories1
- File uploads3
- Webpage data fetch3
Paid plans coming soon
Frequently Asked Questions
Quick breakdowns regarding channels, security boundaries, role divisions, n8n webhook nodes, and RAG ground parameters.
Start Your
Customer Workspace
Create a free workspace in minutes, connect your messaging channels, and upload the business knowledge your team already uses. No sales call required during launch.
Guided channel setup
Connect supported channels with in-app steps. Most teams finish their first connection during the same session, then incoming chats land in the shared inbox.
Open Launch Access
Register with magic link or Google and start working immediately.
Onedesk Pro Cloud Portal
Create your free workspace and connect your first channel.
Create Free Account
New teams register with a magic link or Google. Returning users can also sign in with a password if they already have one.
TLS in transit; WhatsApp, Instagram, and Facebook channel access tokens are encrypted at rest with AES-256-GCM before storage. Conversation content encryption at rest is not claimed on this site. See our Security page for details.